Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from yourfurniturestore.co.uk.co.uk (the “Site”).

Personal information that we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect device information using the following technologies;

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information for:

– Providing, maintaining, and improving our products and services

– Marketing and Advertising 

– Communication with you

– Compliance and protection

– Screening our orders for potential risk or fraud; and when in line with the preferences you have shared with us, providing you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more specifically to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal information

We share personal information as described below or as otherwise set forth in this Policy:

– Personal information is shared between Your Furniture Store and our current and future parents, affiliates, subsidiaries.

– Companies and individuals who help us deliver products to you, such as payment service providers, logistics professionals, repair and assembly providers, and delivery and freight companies.

– Professional service providers who help us run our business and provide support services to us, such as marketing companies (including email providers and mobile marketing providers), software vendors, and consultants.

– Advertising partners, including for interest-based advertising purposes as described above.

– If you submit a product review or post content in other public areas of our Services, we will share this information publicly on our Services.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

Our security measures

We employ suitable technical and organizational measures to safeguard your information against unauthorized use, disclosure, and loss. In specific sections of our website, we utilize encryption technology, including current industry-standard protocols, to secure the transmission of personal information over the Internet. If you have any inquiries regarding the security of your information, feel free to contact us.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Need help?

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [email protected] or by mail using the details provided below:

Your Furniture Store

Unit 7-8 Woodford Trading Estate

Southend Road, Woodford Green, IG8 8HF